Online request:

In case of a cancellation, the following cancellation will be applied (see Art. 7 GTC):

By 5 months prior to arrival By 4 months prior to arrival By 3 weeks prior to arrival Within the last 3 weeks prior to arrival
0% 50% 90% 100%

Cancellations can only be accepted in written form.

Unfortunately, in accordance with the Consumer Protection Code you do not have a right to withdraw. However, we can offer you the possibility to cancel subject to the cancellation policy contained in the General Terms and Conditions. You will find a more detailed description of our farm’s cancellation policy attached. The legal regulations stipulated in Art. 45-67 of the Italian Consumer Protection Code Decree 206/2005 expressly apply.

We recommend that you take out our "Red Rooster Cancellation Protection" policy (with drawal insurance) in order to avoid incurring any unexpected costs.


Sule-Hof of Fam. Demetz
Str. Nevel 81/83, 39046 Ortisei/Gardena | Holiday in the Dolomites
Tel-Fax: 0039 0471 797416| Mobile: 0039 338 5269021 | | VAT: 02611920212